Privacy Policy ~ Novotel Jumeirah Village Triangle ~

Privacy Policy

Introduction

Novotel Residences Jumeirah Village Triangle (“we”, “us”, “our”, “Hotel”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.novotel-dubai-jumeirahvillage.com and when you interact with our services, including when you book a stay, sign up to newsletters, or engage with our social media advertisements.
By using our website or services, you agree to the terms of this Privacy Policy.

1) Information We Collect

Personal Information You Provide
We may collect personal data you voluntarily provide, including:

Full Name
Email Address
Phone Number
Postal Address
Booking details and preferences
Payment information (via our secure booking provider)
Marketing preferences

Automatically Collected Information
When you access our website, we may automatically collect technical and usage data such as:

IP Address
Browser and device information
Pages visited and interaction data
Cookies and similar tracking technologies – including from third parties, such as social media platforms (e.g., LinkedIn, Meta) to support analytics and ads personalization.

2) How We Use Your Information

We use personal data for the following purposes:

To process and manage hotel bookings and related services
To communicate with you about your reservations, inquiries, and support requests
To send marketing emails or newsletters if you have opted in
To personalize your experience and show relevant offers
To run and optimize digital advertising campaigns (including remarketing and audience targeting on LinkedIn and other platforms)

3) Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your interactions with our website to:

Make our site work properly
Analyze usage and performance
Show personalized advertisements on social media and search platforms
Improve user experience

You can manage your consent and cookie preferences through your browser or via cookie controls on our site.

4) Sharing Your Information

We may share personal data with third parties as necessary to:

Deliver the services you request (e.g., booking systems, payment processors)
Comply with legal obligations
Facilitate marketing and analytics services (e.g., LinkedIn, Google Ads) All third parties engaged by us are required to process your data securely and in accordance with applicable data protection laws.

5) Your Rights

Depending on where you live, you may have rights regarding your data:

Access your stored information
Correct inaccurate information
Request deletion of your data

6) Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7) International Transfers

Your information may be transferred to, stored, and processed in countries outside your place of residence. We ensure appropriate safeguards are in place for such transfers.

8) Children’s Privacy

Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from minors.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated effective date.

10) Contact Us

If you have questions about this policy or your personal information, please contact us:
Novotel Residences Jumeirah Village Triangle